Get in Touch With Us
Got a question about a crypto casino review, spotted something that looks out of date, or want to flag a concern about a site we cover? This page explains the best way to reach Online Crypto Casino and what you can expect once you do.
The Best Way to Reach Our Team
Email is the most reliable way to get in touch. Send your message to [email protected] and a member of our editorial team will read it. We don't run an automated ticketing system that spits out canned replies — a real person looks at what you've written before responding.
We aim to reply within two working days. If your enquiry is detailed or involves checking a claim we've made about a specific casino, it may take a little longer to give you a proper answer rather than a rushed one.
To help us route your message quickly, it helps to mention upfront whether you're writing about a review, a bonus offer, a site's licensing, or something else entirely.
What We Can Help With
- Review accuracy — If something we've written about supported coins, bonus terms, payout speed, or licensing for any casino on our site looks wrong or out of date, tell us. We take corrections seriously and will check the claim against current information.
- Site suggestions — If you think a crypto casino deserves a place on our site, or you've noticed one of the sites we cover has changed its offering, let us know what you've seen.
- General questions about crypto gambling — Not sure how a no-KYC casino actually verifies withdrawals, how network fees affect a deposit, or what "wagering requirement" means in practice? We're happy to point you toward the right explanation on our site or answer directly.
- Editorial and partnership enquiries — If you represent a crypto casino, a payment provider, or another site and want to discuss working with us, introduce yourself and explain what you have in mind.
- Concerns about our content or methodology — If you disagree with how we've scored or ranked a site, or think our approach missed something relevant, we want to hear the reasoning behind it.
What We Can't Do
We're a comparison and review site, not a customer support desk for the casinos we list. If you have an issue with a deposit, a withdrawal, a locked account, or a bonus dispute at any of the operators we cover, that has to be resolved directly with the casino's own support team — we have no ability to intervene in an individual player's account or transaction.
We also can't provide financial, tax, or legal advice. If your message concerns whether gambling winnings or crypto gains are taxable, or whether a particular site is permitted in your state, we can share general information, but you should consult a qualified professional for anything specific to your situation. Gambling laws vary by state, and offshore crypto casinos operate in a legal grey area for US players — they're typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, so it's worth checking your own state's rules before you play. Our roundup of non-GamStop casinos covers related eligibility questions if that's what brought you here.
If You're Struggling With Gambling
If your message touches on gambling becoming difficult to control, please say so — we'll point you toward appropriate support rather than treating it as a routine enquiry. The National Problem Gambling Helpline is available at 1-800-GAMBLER. It's worth knowing that offshore crypto casinos often don't offer the same self-exclusion tools or player protections that state-regulated operators are required to provide, so building your own limits matters more when playing on these sites.
A Few Things Worth Knowing Before You Write
Our content is aimed at readers who are 18 or older, or 21 where a site's own terms set that minimum — we don't verify age through this contact form, so please only get in touch if you meet the applicable requirement. We also don't publish user testimonials or unverified claims, so if you're submitting feedback about a casino's payout speed, bonus terms, or customer service, specifics help us look into it properly.
Thank you for taking the time to read this far. Whether it's a quick correction or a longer question about how crypto casinos work, we'd rather hear from you than have inaccurate or unclear information sit on the site unchecked.